Uncover Root Causes of Negative Feedback, identify Hidden Pain Points Before They Escalate
Yes! Our AI catches subtle tones like "Wow, great service... not!" or passive-aggressive emojis (🙃). It analyzes word choice, context and even emoji combinations to flag disguised complaints other tools miss.
It's an AI tool that scans comments, ads, and posts to detect emotions (positive/negative/neutral), helping brands spot trends and avoid PR crises.
It spots angry 😠 or fake 😒 reactions in comments, so you can quickly fix misleading creatives. One brand cut negative feedback by 55% after switching to more authentic images flagged by our tool.
Our NLP supports 50+ languages with dialect-specific models (e.g., US vs. UK English).